Legal notice

PRIVACY POLICY

Franz Schubert Filharmonia

1. DATA CONTROLLER

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are hereby informed about the processing of their personal data.

Data Controller: CAMERA MUSICAE, SLU
Tax Identification Number (NIF): B55709406
Registered Office: Moll de Lleida, Bloc 2, Oficina I, 43004 Tarragona, Spain
Email: info@franzschubertfilh.com
Website: https://franzschubertfilh.com

2. PERSONAL DATA WE PROCESS

CAMERA MUSICAE, SLU may process personal data provided by users through website forms, ticket purchasing processes, subscriptions to electronic communications, or other contact channels.

Depending on the service used, this data may include:

  • Identification data: first name and surname.
  • Contact details: email address, telephone number and postal address, where necessary.
  • Ticket purchasing information: selected concerts, seats, amounts paid, purchase history and billing information.
  • Communication preferences and subscription details.
  • Technical and browsing data, where applicable, such as IP addresses, online identifiers and information about interactions with the website.

Only personal data that is adequate, relevant and necessary for the stated purposes will be requested.

3. PURPOSES OF PROCESSING AND LEGAL BASES

Personal data may be processed for the following purposes:

Management of enquiries and requests

To respond to enquiries, requests for information and communications received through the website or by email.

Depending on the circumstances, the legal basis will be taking steps at the request of the data subject prior to entering into a contract or the data controller’s legitimate interest in managing communications received.

Ticket purchase management

To process purchases, manage reservations, send confirmations and tickets, communicate incidents or changes relating to concerts, and provide the necessary customer support.

The legal basis is the performance of a purchase contract or taking pre-contractual steps at the request of the data subject.

Administrative management and compliance with legal obligations

To manage invoicing, accounting, tax obligations and other responsibilities arising from our activities.

The legal basis is compliance with applicable legal obligations.

Informational and marketing communications

To send information about concerts, activities, seasons, subscriptions, promotions and other news relating to Franz Schubert Filharmonia.

These communications will only be sent where an appropriate legal basis exists, such as the data subject’s consent or where legally permitted for marketing communications concerning the organisation’s own services similar to those previously purchased.

Recipients may object to receiving these communications or unsubscribe easily and free of charge.

Website analytics and digital advertising

Where these functionalities have been implemented and an appropriate legal basis exists, browsing and interaction data may be processed to analyse website usage, measure the effectiveness of advertising campaigns and optimise digital communications.

Where these activities require consent, they will not be carried out unless such consent has been obtained beforehand.

4. DATA RETENTION

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected.

In particular:

  • Enquiry data will be retained for the period necessary to respond to enquiries and manage any potential related liabilities.
  • Purchase and billing data will be retained throughout the contractual relationship and subsequently for the periods required by applicable law.
  • Data used for marketing communications will be retained for as long as a valid legal basis for processing remains in place and until the data subject unsubscribes or objects, as applicable.
  • Browsing data will be retained in accordance with the purposes and retention periods specified in the Cookie Policy.

Where necessary, data may be subject to restricted processing for the legally established periods in order to address potential liabilities.

5. RECIPIENTS OF PERSONAL DATA

CAMERA MUSICAE, SLU may grant access to certain personal data to service providers whose services are necessary for its activities.

These providers may include technology service companies, web hosting providers, ticketing platforms, payment service providers, electronic communication services and digital analytics tools.

Where these providers act as data processors, the relationship will be governed by the relevant agreements in accordance with Article 28 of the GDPR.

Personal data may also be disclosed to public administrations, organisations or competent authorities where required by law.

Personal data will not be sold to third parties.

6. INTERNATIONAL DATA TRANSFERS

Certain technology providers may involve the processing of or access to personal data from countries outside the European Economic Area.

Where international data transfers take place, CAMERA MUSICAE, SLU will ensure that a valid transfer mechanism is in place in accordance with Chapter V of the GDPR, such as an adequacy decision by the European Commission or other applicable appropriate safeguards.

Specific information regarding the providers and safeguards used will be made available where applicable.

7. USERS’ RIGHTS

Data subjects may exercise the following rights, subject to the conditions established by applicable legislation:

  • Access: to obtain information about the personal data being processed.
  • Rectification: to request the correction of inaccurate or incomplete data.
  • Erasure: to request the deletion of personal data where legally applicable.
  • Objection: to object to certain types of processing.
  • Restriction: to request the restriction of processing in the circumstances provided for by law.
  • Data portability: to receive personal data or request its transfer to another controller where applicable.
  • Withdrawal of consent: to withdraw previously given consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

To exercise these rights, users may send a request to:

info@franzschubertfilh.com

CAMERA MUSICAE, SLU may request additional information where necessary to verify the identity of the person making the request.

Data subjects also have the right to lodge a complaint with the competent supervisory authority, including the Spanish Data Protection Agency (www.aepd.es).

8. DATA SECURITY

CAMERA MUSICAE, SLU will implement appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or access, taking into account the risks associated with each processing activity.

9. COOKIES AND SIMILAR TECHNOLOGIES

The website may use first-party and third-party cookies to enable its operation and, where applicable, for analytics and advertising purposes.

Users can consult the categories of cookies, providers, purposes, retention periods and consent management options in the Cookie Policy.

10. CHANGES TO THIS PRIVACY POLICY

CAMERA MUSICAE, SLU may update this Privacy Policy to reflect regulatory or technological changes or modifications to its personal data processing activities.

Where required, affected individuals will be appropriately informed of such changes.

© CAMERA MUSICAE SLU 2026 Tarragona.